A recent report from market intelligence firm Sensor Tower highlights a dramatic shift in user behavior regarding leading AI mobile applications. Following the announcement of OpenAI's partnership with the U.S. Department of Defense (DoD), ChatGPT experienced a staggering 295% increase in app uninstalls in the U.S. market on Saturday, February 28. This figure contrasts sharply with the platform's typical uninstall rate, which usually hovers around 9%.
The backlash extended beyond uninstallation metrics. Sensor Tower data indicates that 1-star reviews for ChatGPT surged by 775% on the same day,伴随着 a 50% drop in 5-star ratings. Consequently, download growth for the app stalled, shifting from a 14% increase on Friday to a decline in the days following the defense deal news.
Competitor Claude Sees Massive Gains
In stark contrast, Anthropic's AI assistant, Claude, benefited significantly from its stance on military collaboration. After announcing it would not partner with the DoD due to concerns over surveillance and autonomous weaponry, Claude saw its U.S. downloads jump by 51% on Saturday. The app climbed over 20 ranks to secure the No. 1 spot on the U.S. App Store, a position it maintained through Monday.
Third-party analysts corroborated these trends. Appfigures noted that Claude’s daily U.S. downloads surpassed those of ChatGPT for the first time, estimating an 88% download increase for the Anthropic app. Similarweb reported that Claude's weekly downloads were approximately 20 times higher than its January figures, suggesting a major shift in consumer preference driven by ethical stances on AI military applications.
Comments
Leave a comment